Pilot product
vivigo Guard
In-ride safety signals for operators
- Live listening session with risk level and short rationale
- Practice escalation without replacing emergency services
- Signed-in pilot demo — built for fleet safety teams
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AI trained on 15,000+ real ride sessionsPowered by Rashi
AI safety and verification
SaaS products for
ride-hailing operators
Guard for in-ride risk. Verify for vehicle and document checks. REST and WebSocket APIs plug into your dispatch and fleet stack.
- REST & WebSocket APIs
- Dispatch & fleet compatible
- Operator dashboards
- No rip-and-replace
Backed by
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Products
Two pilots for ride-hailing operators
Guard focuses on in-ride safety signals. Verify focuses on vehicle and document capture with operator review.
Pilot product
vivigo Verify
Vehicle and document evidence capture
- Walk-around video plus VIN, licence, and tech-passport photos
- Operator review panel with frames, checks, and notes
- Server storage for cross-device review when configured
- Hidden launcher for signed-in pilot users only
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Why it matters
Ride-hailing teams need safer rides and cleaner verification
Fleet operators juggle rider safety, vehicle trust, and document compliance every day. vivigo targets both sides of that workload.
Rider safety incidents
Distress, conflict, or harassment during a trip needs faster detection and a clear path to operator support — not another ad-hoc phone chain.
Vehicle mismatch
Wrong car, unexpected damage, or plate mismatch at pickup creates trust and compliance risk that fleets feel on every shift.
Document mismatch
Licence, tech passport, and VIN details must line up before a driver is cleared. Manual photo threads make mismatches easy to miss.
Manual inspection workload
Spreadsheets and chat exports slow reviews, hide context from supervisors, and make it hard to prove what was checked.
Inconsistent review history
Operators need one auditable place for evidence, verdicts, notes, and follow-ups — especially when drivers re-inspect after a flag.
How vivigo works
From capture to operator decision
A single operator workflow: capture evidence, run checks where configured, escalate when needed, and document the outcome.
01
Capture signals
Audio during rides in Guard, or live camera capture for walk-around video and documents in Verify.
02
Analyze risk and evidence
Surface live risk levels for operators, then extract frames and run checks on inspection media when the worker is enabled.
03
Escalate to operators
Route urgent or uncertain cases to live teams with context — who, what was captured, and what the system flagged.
04
Review history and decisions
Keep operator notes, verdicts, and audit trails in one workflow instead of scattered chats and folders.
Pilot status
Honest scope for today's builds
vivigo is in closed alpha. Demos show real capture and review flows where implemented. Production AI checks are not live on the public site yet.
01
vivigo Guard
Working demoSigned-in in-ride listening with live risk levels and explanations. Useful for piloting operator response playbooks — not an emergency hotline.
02
vivigo Verify
Frontend pilotFull mobile capture flow, server or IndexedDB storage, and operator review panel. Local worker can process frames and checks when enabled in your environment.
03
Production workflow
On roadmapFleet-wide scheduling, managed AI workers, OCR providers, and a persistent operator queue with override history across drivers and vehicles.
FAQ
Common questions
Straight answers about what the pilots do today, what requires sign-in, and what is still on the roadmap.
vivigo Guard is a signed-in in-ride listening demo for fleet operators. During a simulated trip, the app surfaces live risk levels (for example calm, elevated, or urgent) with short explanations tied to what was heard.
It is designed to help your team practice escalation workflows — not to replace emergency services, law enforcement, or your existing safety hotline.
Contact
Book a vivigo demo and rollout call
Tell us about your ride-hailing operation, support volume, safety workflows, and verification needs.
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Closed alpha. Demo and booking access are available for signed-in pilot users.
Sign in to unlock booking
Meeting booking is available to signed-in pilot users only. Create an account, then pick a slot in Calendly.